ssafa; The Armed Forces Charity

SSAFA understands that behind every uniform is a person and we are here for that person – any time they need us, in any way they need us, for as long as they need us.

HOW WE HELP

Through our UK-wide branch network, we’ve more than 5,200 volunteers, which includes trained SSAFA volunteer caseworkers who provide personalised, face-to-face support to those in their local area. Our trained welfare advisors and volunteers work with each person to find out exactly what they need. Once we have assessed what is required, we’ll help the individual or family access the required assistance. They may just need someone to listen. More often than not, we put them in touch with the support services they need to help them get their lives back on track. Whether it is financial, practical or emotional, we provide the right kind of support – ensuring independence and dignity are always protected.

We need Branch Secretaries.

This role is vital to the running of our local branches and acts as coordinator to ensure the smooth running of our operations.

What would you be doing?

• Managing the branch office (if applicable) and providing support to all volunteers, especially new ones • Work with the branch Chairperson, treasurer and others to ensure smooth running of the branch • Accepting referrals and coordinating SSAFA caseworkers, visitors and helpers accordingly • Oversee all SSAFA casework across the branch ensuring clients get support that is effective and timely • Monitor volunteer numbers against the demand for support and recruit new volunteers as needed • Working with the local training officer to ensure all volunteers are kept up to date with the training and information they need • Build relationships with regional and central office staff to ensure an effective flow of information • Maintaining accurate records of volunteers and cases, submit accurate data to Central Office • Providing administration for an annual programme of meetings including an AGM, recording and implementing decisions • Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser • Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.)