We are excited to launch Turn2us Connect, a new volunteering project starting in January 2019. Turn2us Connect aims to support people through tough times by matching them to volunteers to help them navigate the stressful benefits application process.
People applying for benefits, also known as Connections can be matched to a volunteer, aka Digital Buddy. Digital Buddies will be that hand to hold, a source of emotional and practical support to get someone through a stressful time in their lives.
As we know the benefits system is highly complex, even for an expert and every case is different. That is where we need you, the Benefits Supporter (Digital). While the Digital Buddies have some knowledge of the benefits system, you will have specialist knowledge. Your role will provide vital support to the Digital Buddies, helping them to answer any complex queries that come their way.
This role can fit into your busy schedule. You can provide much needed support from your living room, on your coffee break, or on the train to work. All you need is a smartphone and the drive to help people get through tough times.
For more information please view the attached document
Tags: Administration and Office Work, Computers and Technology, Education and Literacy, Employment, Marketing / PR Media, Teaching and Training